Terms & Conditions
Welcome to Closet Karma. These terms and conditions govern your use of the Website and the purchase of second-hand clothes from Closet Karma. By accessing or using the Website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Website.
Product Descriptions: The Company strives to provide accurate and detailed product descriptions, including information about the condition, size, and any known faults or imperfections of the second-hand items. However, please note that actual colors and appearance may vary due to individual screen settings and lighting conditions.
Pricing and Payments: All prices on the Website are listed in GBP and are inclusive of applicable taxes, unless stated otherwise. Payments are processed securely through our designated payment gateway. The Company reserves the right to modify prices, offer discounts, or run promotional campaigns at its discretion.
Order Confirmation: Once you place an order, you will receive an order confirmation via email. This email will serve as acknowledgment of your order, but it does not guarantee acceptance. The Company reserves the right to cancel or refuse any order at its sole discretion.
Shipping and Delivery: The Company will make reasonable efforts to process and ship your order within the specified timeframe. However, delivery times may vary depending on your location and external factors beyond our control. Shipping costs will be added to the total purchase amount during checkout, unless otherwise stated.
Returns and Exchanges: We want you to be satisfied with your purchase. If you are not completely happy with your item, please refer to our Returns and Exchanges Policy, which outlines the steps for returning or exchanging an item, including any applicable timeframes, conditions, and refund options.
Intellectual Property: All content on the Website, including text, images, logos, and trademarks, is the intellectual property of the Company or its licensors and is protected by copyright laws. You may not use, reproduce, or modify any content without explicit permission from the Company.
Privacy and Data Protection: The Company respects your privacy and handles your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
Limitation of Liability: The Company shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the Website or the purchase of second-hand items. We make no warranties or representations, express or implied, regarding the availability, accuracy, or reliability of the website or its content.
Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the UK. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of the UK.
Amendments: The Company reserves the right to modify or update these terms and conditions at any time without prior notice. Changes will be effective upon posting on the Website. It is your responsibility to review these terms periodically for any updates.
If you have any questions or concerns about these terms and conditions, please contact us at JessC2r@gmail.com
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Privacy Policy
This Privacy Policy governs the manner in which Closet Karma ("the Company") collects, uses, maintains, and discloses information collected from users ("User" or "you") of the the Website. This Privacy Policy applies to the Website and all products and services offered by the Company.
Information Collection:
We may collect personal identification information from Users in various ways, including when Users visit our Website, register on the Website, place an order, subscribe to our newsletter, or interact with other features, services, or resources we make available. Users may be asked for their name, email address, mailing address, phone number, and other relevant details. We will collect personal identification information from Users only if they voluntarily submit such information to us.
Information Usage:
The Company may collect and use Users' personal information for the following purposes:
To process transactions: We use the information provided by Users to process and fulfill orders, including shipping, delivery, and payment processing.
To personalize user experience: We may use the information to understand how Users interact with our Website and to enhance their experience based on their preferences.
To send periodic emails: We may use the email address provided by Users to send them information and updates pertaining to their orders, as well as occasional news, updates, promotions, or related product/service information. Users may opt-out of receiving these emails at any time.
Information Protection:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information, transaction data, and other data stored on our Website.
Third-Party Sharing:
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Websites:
Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. Browsing and interaction on any third-party website, including websites that have a link to our Website, are subject to that website's own terms and policies.
Changes to this Privacy Policy:
The Company has the discretion to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.
Acceptance of these Terms:
By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us:
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at Jess@gmail.com.